Safe Entertainment

300px Responsible Gaming — A Commitment to Safe & Healthy Entertainment

300px believes gaming should be a source of enjoyment — not stress or hardship. The mental and financial wellbeing of every member matters deeply to us, and we are committed to ensuring a responsible gaming experience for all.

Mental Wellbeing First Setting Time Limits Budget Control Self-Exclusion Minor Protection Cooling-Off Break Professional Support Life Balance Mental Wellbeing First Setting Time Limits Budget Control Self-Exclusion Minor Protection Cooling-Off Break Professional Support Life Balance

Our Commitment to Responsible Gaming

At 300px, we believe online gaming and Sports Betting should be purely a form of entertainment — not a solution to financial difficulties or a way to cope with everyday stress. Our platform reaches millions of users across Bangladesh, and we consider it our institutional responsibility to ensure every member's wellbeing. To make sure gaming never becomes a source of anxiety rather than enjoyment, 300px maintains multiple safeguards. Our support team is available 24/7, seven days a week, to assist members with any concerns. Our responsible gaming policy is built on three core values: transparency, protection, and respect.

Member Wellbeing

Your mental and financial health comes first in everything we do.

Transparent Environment

Terms and conditions are presented in plain language so there's no room for confusion.

Respectful Service

Every member receives assistance with respect and care.

Warning Signs to Watch Out For

There are specific signs that can alert you when gaming starts becoming problematic. Often, people don't realise their gaming habits are gradually shifting in a harmful direction. If you notice any of the behaviours below in yourself or someone close to you, it's important to act quickly. Recognising the problem is the first step toward a solution — there's no shame in it. 300px is always ready to help you get back on track.

Chasing Losses

Repeatedly betting or increasing stakes to try to win back money lost.

Losing Track of Time

Spending far more time gaming than planned and being unable to control it.

Experiencing Financial Pressure

Spending money meant for essential expenses on gaming, or borrowing money to place bets.

Withdrawing from Relationships

Prioritising gaming above everything else while avoiding family and friends.

Increased Anxiety & Irritability

Feeling restless, irritable, or anxious when unable to game.

Tendency to Keep Secrets

Hiding gaming habits or the amount spent from family members.

Time & Budget — Set Your Own Limits

The most effective approach to responsible gaming is setting clear limits from the start. Before you begin, decide how much time and money you're comfortable spending — and stick to that decision. 300px offers a range of in-platform tools to help you stay in control. Remember, winning is never guaranteed, so only bet what you can afford to lose. A well-thought-out plan is what keeps gaming enjoyable in the long run.

Practical Tips

Set a Daily or Weekly Budget

At the start of each month, set a fixed gaming budget and treat it as an entertainment expense. Once that budget is used up, end the session.

Set a Time Alarm

Set an alarm on your phone for a specific duration before you start a session. When it goes off, end the session — whether you're winning or losing.

Avoid Betting When Emotional

If you're under stress or feeling low, step away from gaming. Decisions made in an emotional state can often lead to significant losses.

Withdraw Your Winnings

Instead of putting your winnings back into bets, withdraw them as needed. It's an effective way to maintain financial discipline.

Platform Features to Keep You Safe

300px offers its members several effective tools to voluntarily manage their own gaming. Using these tools is not a sign of weakness — it's a smart and responsible choice. Contact our support team to activate any self-control feature. Your privacy is fully protected — your request will never be shared with any third party. Using these tools at the right time is highly effective for your long-term wellbeing.

Setting Deposit Limits

Set daily, weekly, or monthly deposit limits. Once a limit is set, it takes effect after a short period — but increasing it requires additional verification.

Cooling-Off Break

You can request a temporary account suspension for a set period (anywhere from 24 hours to 30 days). During this cooling-off period, logging in or placing bets is completely disabled.

Self-Exclusion

If you need an extended break, you can activate a long-term self-exclusion lasting anywhere from 6 months to 5 years. During this period, your account will be completely inactive and you will not receive any promotional communications.

Our Strict Stance on Protecting Minors

To register on 300px, users must be 18 years of age or older — this is a non-negotiable requirement. During the account verification process, we collect proof of age documentation, and additional checks are carried out where there is any doubt. If evidence is found that a minor has used an account, it will be closed immediately and any associated funds will be returned. Parents and guardians are strongly encouraged to keep their device and account credentials out of reach of children. Where necessary, please use parental control software on your devices and have open conversations with your children about responsible internet use.

Advice for Parents

Use a strong password for your 300px account and never share it with anyone.
Enable screen time limits or app lock features on mobile devices.
Enable parental filters on your browsers and devices to block access to betting sites.
If you suspect a child has accessed your account, notify our support team immediately.
Make sure your device's payment apps and bank accounts are also password-protected.

Life Balance & Professional Support When You Need It

Gaming can be a part of life — but it should never become your whole life. Family, friends, career, hobbies, and physical health all deserve their place. Balance is what makes life fulfilling. 300px always encourages you to keep gaming as a small slice of your leisure time. If you feel gaming is having a negative effect on your life, seeking professional help is a sign of strength, not weakness. Speaking to a mental health professional or counsellor is completely normal and can make a real difference.

Healthy Lifestyle Tips

Make time for quality moments with your family every day.
Make sure to exercise regularly and get enough sleep.
Spend time on hobbies and interests outside of gaming.
Set financial goals and make saving a priority.

How to Get Help

Contact the 300px support team — available 7 days a week, 24 hours a day.
Talk to a trusted family member or friend about what's on your mind.
Reach out to a local mental health center or counselor for guidance.
Call the national mental health helpline — the service is free.

Responsible Gaming — Frequently Asked Questions

Here are straightforward answers to questions you might have.

If you're spending beyond your set budget, repeatedly betting to recover losses, lying about your gaming, or hiding it from family — these are warning signs. Feeling restless or irritable when you can't play is another clear indicator. Disrupted sleep, loss of focus at work or school, and a constant urge to spend more and more time gaming are also red flags. If you notice any of these signs, don't wait — contact 300px support or activate a cooling-off break. The first step to getting help is acknowledging there's a problem.

No — activating self-exclusion does not delete your account. It simply deactivates it for the chosen period. During this time, you won't be able to log in, place bets, make deposits, or receive any promotional messages. Once the period ends, you'll need to contact our support team and complete a brief verification process before your account can be reactivated. Any balance in your account remains safe and can be withdrawn after self-exclusion ends. This feature is completely confidential — no one in your contact list will be notified.

No. No one under the age of 18 is permitted to register or participate in any gaming activity on 300px. Age verification is mandatory during the registration process, and additional documentation may be requested for any account that raises suspicion. Preventing minors from accessing our platform is one of our highest priorities, and there are absolutely no exceptions to this policy. If a parent or guardian suspects their child has accessed an account, please contact our support team immediately — we will act without delay. Our strict child protection policy is never relaxed under any circumstances.

Yes, though for your protection, limit reductions take effect immediately. Requests to increase a limit go through a mandatory waiting period before they apply — this delay is intentional, to prevent impulsive decisions from raising your limits. The system is designed with your financial safety in mind and is widely valued by experienced players. All limit change requests are processed through the support team. The entire process is built to keep you financially protected over the long term.

In Bangladesh, you can reach out to the National Mental Health Helpline for support. Assistance is also available through psychiatry departments at government hospitals and private counselling centres. Opening up to family and trusted friends can also go a long way in easing mental stress. The 300px support team can point you toward the right professional resources as well — don't hesitate to reach out. Remember, asking for help takes courage — it's a sign of strength, not weakness.

Stay Well, Play Happy

Gaming at 300px should always be an enjoyable experience. We want you to make the most of every session — free from stress or anxiety. Your mental and financial wellbeing is our top priority, and our support team is always here for you. Play responsibly and put your own happiness and your family's first.

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